Rachel Dunmore

Wexmoor Property Group / B-Brain – Check In

Callcompleted

Wexmoor Property Group: documents logo Wexmoor Property Group: documents · 2026-05-21 16:15

Greg Haskins cannot pay the £50,000 subscription invoice because it has no PO and is addressed to the group, not the paying entity. Rachel Dunmore will reissue it once the entity name, address and PO arrive; the amount matches the executed order form.

What was said

What this says

Current to 11 Oct 26

Greg Haskins cannot pay the £50,000 subscription invoice because it has no PO and is addressed to the group, not the paying entity. Rachel Dunmore will reissue it once the entity name, address and PO arrive; the amount matches the executed order form.

What happened: Wexmoor's controller and payables supervisor explained why the invoice was unpaid: no PO number and the wrong billed-to entity.

Cause: Rachel raised it to Wexmoor Property Group from the deal record, as the order form names the group, and no PO had been provided. Wexmoor pays through the management company.

Resolution: Greg is to email the entity name, address and PO number. Rachel will reissue at £50,000, cancel the original and hold reminders, and Lorena Diaz will match and release it in the next run.

Commercial: the amount was confirmed as £50,000 per the executed order form, so this is a billing correction, not a dispute or a value question.

Watch: Lorena will not pay from a reminder alone, so the reissue must carry the PO and the right entity.

AI · claude-sonnet-5-5 · 11 Oct 2026

Themes

Current to 9 Oct 26
Theme
Invoice reissue and PO
Importance
neutral
Sentiment
neutral
Voice
unknown

Who was there

B-Brain

Them

Follow-up

Next steps

Current to 9 Oct 26
  • Greg Haskins to email the entity name, billing address and PO number, copying Lorena Diaz.
  • Rachel Dunmore to reissue at £50,000, cancel the original and hold reminders.
  • Lorena Diaz to match the invoice to the PO and release it in the next payment run.

Risks

Current to 9 Oct 26
  • The invoice stays unpaid until the paying entity and PO are on a reissued invoice.
  • Automatic reminders could reach Wexmoor leadership while the correction is in flight.
  • The mismatch between the contracting group and the paying entity could affect later invoices.

Opportunities

Not yet analysedThe opportunities of object_read:call_010_015 are empty: the record found none.

Transcript

Not yet analysedThe transcript has not been written yet.

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