Candidate records showing duplicate entries

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Marsden Vale Recruitment · Candidate records showing duplicate entries

Bulk import from legacy system created duplicate entries for each candidate with different application dates and status values. Took 14 days to investigate and close.

Priority normal

made from

What happened

What this says

Current to 13 Oct 26

Bulk import from legacy system created duplicate entries for each candidate with different application dates and status values. Took 14 days to investigate and close.

Problem: Bulk import created two entries per candidate with different application dates and status values, requiring manual deduplication.

Handling: Olivia asked for examples to check import logs. Shannon provided a list of ten duplicates. Investigation suggested the import ran twice but required manual review to identify which copies to keep.

Watch: Data quality issue from migration. Customer unable to auto-deduplicate on import, requiring manual intervention.

AI · claude-haiku-4-5-20251001 · 13 Oct 2026

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Details

Updated 9 Oct 26

Prioritynormal

Statusclosed

Categorydata_quality

Channelemail

First response (min)144

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created · Shannon Lockwood 10 Mar 2026 08:37
We have a batch of candidate records that are duplicated in the system, two entries for each person with different application dates. This happened after we bulk-imported from our old system last week. Can these be cleaned up?
public_reply · Olivia Grant 10 Mar 2026 11:01
Hi Shannon, this sounds like the import ran twice. Can you let me know a few examples of the duplicate names so I can check the import logs? Once I confirm what happened, I can help you identify which duplicates to remove. Thanks, Olivia
public_reply · Shannon Lockwood 12 Mar 2026 14:19
I've sent you a list of ten candidates with duplicates. Some have different status values too, so I need to pick which copy to keep.
status_change · Olivia Grant 20 Mar 2026 14:20
status_change · 24 Mar 2026 23:59

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BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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Data	Records
Organisations	225
People at customers	862
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Calls	1,995
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Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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