What happened
What this says
As at Fri 9 Oct 2026Deirdre asked if search results can be exported for client presentations. Olivia confirmed CSV and Excel export includes full dataset scope.
Problem: Consultant manually copying placement results for client presentation. Handling: Olivia explained export button provides CSV or Excel with all connected data (CRM, calls, invoices), not just visible columns. Customer expressed strong satisfaction about time savings. Watch: Workflow efficiency gain reinforces product value and retention risk mitigation.
Details
Updated 9 Oct 26Priorityhigh
Statusclosed
Categoryhow_to
Channelweb
First response (min)109
CSAT5
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- created · Deirdre Barry 8 Apr 2026 11:30Hi, one of the consultants asked me if we can export search results into a spreadsheet. She's got a list of placements she wants to show to a client and it would be easier if she could grab them all at once rather than copying them one by one. Is that something we can do? Cheers, Deirdre
- Public reply · Olivia Grant 8 Apr 2026 13:19Hi Deirdre, great question. Yes, you can export search results. Once you've got the results you want showing, there's an export button at the top right of the page. Click it and you can choose to download as CSV or Excel. The export will include all the columns visible in the search results. Cheers, Olivia
- Public reply · Deirdre Barry 9 Apr 2026 13:40Brilliant, that's exactly what we need. Quick one. Does the export include all the data from the records, or just what's showing on the screen?
- Public reply · Olivia Grant 10 Apr 2026 15:18Good question. The export includes all the columns from the fields your brain is connected to. So if you've got CRM data, call notes, and invoices, all of that comes through in the export. It's not just what's visible on the screen. You can also choose which columns to include if you want to slim it down before you export. Let me know if that's what you needed. Thanks, Olivia
- Public reply · Deirdre Barry 10 Apr 2026 16:57Perfect, thanks a million. That's going to save us hours. We'll definitely be using that. Cheers
- Status change · 17 Apr 2026 23:59
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