Add new team member to the brain

Ticketclosed

Clashmore Recruitment · Add new team member to the brain

Aisling requested account for new hire. Kate provisioned within 2 days using available headroom under the 15-user Starter allocation.

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What happened

What this says

As at Fri 9 Oct 2026

Aisling requested account for new hire. Kate provisioned within 2 days using available headroom under the 15-user Starter allocation.

Problem: New consultant needed access to the brain. Handling: Kate confirmed available slot within the 15-user Starter limit and provisioned account with welcome email same day. Watch: Customer has headroom to add more users before growth tier becomes necessary; opportunity to monitor utilisation trend.

AI · claude-haiku-4-5-20251001 · as at Fri 9 Oct 2026

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Details

Updated 9 Oct 26

Prioritynormal

Statusclosed

Categoryaccess_permissions

Channelweb

First response (min)269

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created · Aisling Kiely 25 Mar 2026 09:09
Hi, we've just hired a new consultant and need to give her access to the brain. Our contract includes 15 users, so she should be covered. Can you set her up in the system? She'll need the same access as the rest of the team. Thanks, Aisling
Public reply · Kate Ormerod 25 Mar 2026 13:38
Hi Aisling, just so I've got this right. You want to add one new user to your 15-user licence? I'll need her email address and full name so I can create the account. Once you send those through, it should take a couple of minutes. Thanks, Kate
Public reply · Aisling Kiely 26 Mar 2026 14:01
Yes, that's right. I'll email you her details. She's starting this week, so if you could turn it around quickly that would be brilliant. Thanks.
Public reply · Aisling Kiely 27 Mar 2026 11:02
Quick follow-up. Has the account been set up yet? She's ready to log in whenever. Cheers
Public reply · Kate Ormerod 27 Mar 2026 11:57
All done, Aisling. The account is ready to go and she should be able to log in with the email address you sent over. She'll get a welcome email with the next steps. Just let me know if there's any issue. Thanks, Kate
Status change · Kate Ormerod 8 Apr 2026 10:08
Status change · 12 Apr 2026 23:59

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

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Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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