What happened
What this says
Current to 13 Oct 26Josh Pearce asked how to build dashboards filtering across multiple sales teams in one view. Kate Ormerod confirmed the feature exists in the dashboard builder and offered to provide a guide with screenshots. Ticket solved 2026-07-30.
Problem: Josh wanted to filter dashboards across multiple teams without selecting each one separately.
Handling: Kate Ormerod confirmed the cross-team filter option exists in the dashboard builder and offered a walk-through guide with screenshots.
Opportunity: Customer actively adopting dashboard builder features within Growth tier; signals readiness for expanded feature investment or tier upgrade.
Details
Updated 9 Oct 26Trail
- created · Josh Pearce 27 Jul 2026 12:16Hi, We've now set up the brain with data from multiple sales teams and I need to know if there's a way to build a dashboard or search showing results across all of them at once, rather than filtering by team each time. Is that possible? Thanks, Josh
- public_reply · Kate Ormerod 27 Jul 2026 13:34Hi Josh, great question. Yes, you can absolutely do that. In the dashboard builder there's a cross-team filter option when you set up your data source. Have you built any dashboards yet, or would you like a walk-through?
- public_reply · Josh Pearce 27 Jul 2026 16:10I've built a couple but didn't spot that option. A walk-through would be really helpful.
- public_reply · Kate Ormerod 29 Jul 2026 09:41Perfect. I'll send you a quick guide with screenshots showing where the cross-team filter is and how to set it up. Should have that to you by end of day. Let me know if you hit any snags.
- status_change · 3 Aug 2026 23:59