What happened
What this says
As at Fri 9 Oct 2026Kofi Asamoah notified BG-Demo that the leasing connector is paused during the customer's platform migration, with data to resume in a couple of weeks. Kate Ormerod confirmed and asked for notification once the migration is done.
Problem: The customer is mid-migration from their old leasing system to a new platform. The connector is paused and will not receive data until the transition completes.
Handling: Kofi notified BG-Demo of the pause to prevent error logs. Kate confirmed she could see the pause in the system and requested notification once the migration is ready for reconnection.
Watch: This is a follow-up to ticket 151-0008 providing a status update. No issues.
Details
Updated 9 Oct 26Trail
- created · Kofi Asamoah 13 Jul 2026 11:53Hi, we're in the middle of migrating our leasing-system data to a new platform. I'm pausing the leasing connector for now - the data won't be flowing through until the migration is complete. Just wanted to let you know so you don't see errors in the logs. Should be back up in a couple of weeks.
- Public reply · Kate Ormerod 13 Jul 2026 19:17Hi Kofi, Thanks for the heads up. I can see the leasing connector is paused. Just to confirm - you'll be reconnecting once your migration is done, and you'll let me know when that's ready? Let me know if you need anything else while you're transitioning. Thanks, Kate
- Status change · 27 Jul 2026 23:59