How to export search results from the brain

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Marchbank Couriers: documents · How to export search results from the brain

Calum needed to export search results for an urgent manager review that afternoon. Bethan explained Starter does not support direct export and suggested screenshots as an immediate option and Growth tier for regular exports.

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What happened

What this says

Current to 11 Oct 26

Calum needed to export search results for an urgent manager review that afternoon. Bethan explained Starter does not support direct export and suggested screenshots as an immediate option and Growth tier for regular exports.

Problem: Calum could not find an export option in search results and had an urgent need for that afternoon's meeting. Handling: Bethan confirmed export is not available on Starter, suggested copying data or screenshots immediately, and mentioned Growth tier dashboards as a better solution for regular exports. Watch: Clear upsell opportunity to Growth tier for this customer.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

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Details

Updated 9 Oct 26

Prioritynormal

Statusclosed

Categoryhow_to

Channelweb

First response (min)342

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created · Calum Sneddon 27 Aug 2024 10:14
I'm trying to work out how to export the results from a customer service search. I can see the data on screen but I can't find an export button or option. Do you support this on Starter tier?
public_reply · Calum Sneddon 27 Aug 2024 10:37
This is fairly urgent actually. I have a manager review this afternoon and need to show this data to them. Is export something I should be able to do?
public_reply · Bethan Lister 27 Aug 2024 15:56
Hi Calum, just so I've got this right: you're looking to export the results from a search query for a report. Export directly from search results isn't available on Starter at the moment. Your best option is to copy the data or take a screenshot. If you need to export regularly, Growth tier has dashboards you can build and download. Happy to discuss if that would help.
status_change · Bethan Lister 29 Aug 2024 16:19
status_change · 2 Sep 2024 23:59

Helpdeskmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	150
People at customers	573
BB-Demo staff	48
Calls	1,382
Email threads	2,122
Support tickets	789
Documents	850
Deals	217
Invoices	187
Events	49
News items	84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

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