Dashboard chart not rendering

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Tannahill Systems: documents · Dashboard chart not rendering

Scott created a time-series chart on a new dashboard but it displayed blank. Connor asked about date fields and filter ranges. Scott adjusted the filter range and the chart rendered.

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What happened

What this says

Current to 11 Oct 26

Scott created a time-series chart on a new dashboard but it displayed blank. Connor asked about date fields and filter ranges. Scott adjusted the filter range and the chart rendered.

Problem: The dashboard time-series chart was not displaying any data. Handling: Connor asked clarifying questions about the date field on the X-axis and the filter range. Scott adjusted the filter range and confirmed the chart then appeared. Watch: This was a user configuration issue, not a platform bug.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

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Details

Updated 9 Oct 26

Priorityhigh

Statusclosed

Categorybug

Channelweb

First response (min)120

CSAT4

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created · Scott Galbraith 20 Mar 2025 08:04
I created a new dashboard with a time-series chart, but the chart area is blank. I've checked the data and it's definitely there in search. Is this a bug?
internal_note · Connor Webb 20 Mar 2025 09:44
Dashboard chart rendering issue. Checking if related to recent UI update. May be a timezone issue with date fields.
public_reply · Connor Webb 20 Mar 2025 10:04
Hi Scott, I've picked this up. A few questions: are you using a date field on your X-axis? And have you checked that the date range in your filter includes your data? Let me know and I'll dig deeper. Thanks, Connor
public_reply · Scott Galbraith 20 Mar 2025 16:15
Yes, I'm using a date field. I adjusted the filter range and now the chart is showing. Must have been a date mismatch. Thanks!
status_change · Connor Webb 11 Apr 2025 15:12
status_change · 15 Apr 2025 23:59

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BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	150
People at customers	573
BB-Demo staff	48
Calls	1,382
Email threads	2,122
Support tickets	789
Documents	850
Deals	217
Invoices	187
Events	49
News items	84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

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