Export function error

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Tannahill Systems · Export function error

Kenny Lockhart reported CSV export consistently missing the last column of data. Specifically, the Notes field is being cut off in every export attempt.

Priority normal

made from

What happened

What this says

As at Fri 9 Oct 2026

Kenny Lockhart reported CSV export consistently missing the last column of data. Specifically, the Notes field is being cut off in every export attempt.

Problem: Export to CSV function is truncating the final column. Kenny identified the Notes field as the affected column.

Handling: Callie Brennan responded and asked clarifying questions about which columns were affected and requested Kenny reproduce the issue to help debug.

Outcome: Solved 12 Mar 2024. This is a product bug affecting the export feature. It impacts reporting workflows but does not block core brain functionality.

AI · claude-haiku-4-5-20251001 · as at Fri 9 Oct 2026

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Details

Updated 9 Oct 26

Prioritynormal

Statusclosed

Categorybug

Channelemail

First response (min)370

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created · Kenny Lockhart 1 Mar 2024 08:44
Hi, when I try to export results from a query to CSV, the file downloads but it's missing the last column of data every time. It's not a huge issue but it's been happening consistently. Could you look into it?
Public reply · Callie Brennan 1 Mar 2024 14:54
Hi Kenny, thanks for reporting this. Just so I've got this right - when you export to CSV, the last column is truncated or completely missing? Which columns are affected? I'd like to reproduce it on my end so I can see what's happening. Thanks, Callie
Public reply · Kenny Lockhart 5 Mar 2024 15:43
It's the Notes field that's being cut off. Happens with every export I've tried.
Status change · Callie Brennan 12 Mar 2024 16:16
Status change · 16 Mar 2024 23:59

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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