What happened
What this says
Current to 11 Oct 26Rebecca asked how to create a dashboard showing patient complaints across all practices. Olivia confirmed dashboard builder was the right tool and offered hands-on help.
Problem: Customer wanted to consolidate data from multiple locations into one view; unsure which feature to use.
Handling: Rebecca found dashboard builder and asked to confirm. Olivia confirmed it was correct tool and offered setup help. Ticket solved 2025-09-03.
Opportunity: Dashboard adoption signals customer investment in the brain's capabilities. Multi-location reporting indicates Growth or Enterprise feature use.
Details
Updated 9 Oct 26Trail
- created · Rebecca Oakes 21 Aug 2025 09:19How do we create a dashboard that shows all patient complaints across all our practices? We want to pull data from multiple locations in one view.
- public_reply · Rebecca Oakes 21 Aug 2025 10:20Actually, I found the dashboard builder in the menu, is that the tool to use?
- public_reply · Olivia Grant 21 Aug 2025 12:04Yes, that's exactly right. The dashboard builder is what you need. You can add multiple data sources and arrange them however you like. Let me know if you'd like a hand getting started. Thanks, Olivia
- status_change · 7 Sep 2025 23:59