Olivia Grant

Creating multi-location dashboard

Ticketclosed

Ellerby Dental Group: documents logo Ellerby Dental Group: documents · Creating multi-location dashboard

Rebecca asked how to create a dashboard showing patient complaints across all practices. Olivia confirmed dashboard builder was the right tool and offered hands-on help.

Priority normal

What happened

What this says

Current to 11 Oct 26

Rebecca asked how to create a dashboard showing patient complaints across all practices. Olivia confirmed dashboard builder was the right tool and offered hands-on help.

Problem: Customer wanted to consolidate data from multiple locations into one view; unsure which feature to use.

Handling: Rebecca found dashboard builder and asked to confirm. Olivia confirmed it was correct tool and offered setup help. Ticket solved 2025-09-03.

Opportunity: Dashboard adoption signals customer investment in the brain's capabilities. Multi-location reporting indicates Growth or Enterprise feature use.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryhow_to
Channelemail
First response (min)165
CSAT5
Helpdeskmade from

Trail

  1. Rebecca Oakes
    created · Rebecca Oakes 21 Aug 2025 09:19
    How do we create a dashboard that shows all patient complaints across all our practices? We want to pull data from multiple locations in one view.
  2. Rebecca Oakes
    public_reply · Rebecca Oakes 21 Aug 2025 10:20
    Actually, I found the dashboard builder in the menu, is that the tool to use?
  3. Olivia Grant
    public_reply · Olivia Grant 21 Aug 2025 12:04
    Yes, that's exactly right. The dashboard builder is what you need. You can add multiple data sources and arrange them however you like. Let me know if you'd like a hand getting started. Thanks, Olivia
  4. Olivia Grant
    status_change · Olivia Grant 3 Sep 2025 13:17
  5. status_change · 7 Sep 2025 23:59
Helpdeskmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations150
People at customers573
BB-Demo staff48
Calls1,382
Email threads2,122
Support tickets789
Documents850
Deals217
Invoices187
Events49
News items84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

HelpAsk B

Ask B

B-Brain · read-only