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How do I build a dashboard?

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Linthorpe Trade Supplies: documents · How do I build a dashboard?

Darren Blakey asked for help building a dashboard to track sales trends. Connor Webb provided guidance. Darren engaged with follow-up questions about metrics for monthly sales by region and invoices. First response took 392 minutes, exceeding Starter SLA. Resolved by 7 May 2025.

Priority normal

What happened

What this says

Current to 11 Oct 26

Darren Blakey asked for help building a dashboard to track sales trends. Connor Webb provided guidance. Darren engaged with follow-up questions about metrics for monthly sales by region and invoices. First response took 392 minutes, exceeding Starter SLA. Resolved by 7 May 2025.

Problem: The customer wanted to create a dashboard to track sales metrics but was uncertain how to begin and which data fields to use for monthly sales by region and total invoices.

Handling: Support provided step-by-step guidance on creating dashboards and helped identify which metrics to track. Darren engaged actively with follow-up questions showing strong product interest.

Opportunity: Customer engagement with dashboard building indicates growing platform adoption and could signal readiness for Growth tier upgrade, which includes the dashboards builder as a core feature. However, the 392-minute first response exceeded Starter tier SLA significantly.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

Details

Updated 9 Oct 26

Prioritynormal

Statusclosed

Categoryhow_to

Channelemail

First response (min)392

Helpdeskmade from

Trail

created · Darren Blakey 28 Apr 2025 09:29
I'm trying to build a dashboard to track our sales trends, but I'm not sure how to start. Can you point me in the right direction?
public_reply · Connor Webb 28 Apr 2025 16:01
Hi Darren, I can help with that. First, go to the Dashboards section and click 'Create new'. You'll see options to add charts and filters. What metrics do you want to track?
public_reply · Darren Blakey 29 Apr 2025 09:43
I want to see monthly sales by region and total invoice amounts. Where do I find those data fields?
status_change · Connor Webb 7 May 2025 17:06
status_change · 11 May 2025 23:59

Helpdeskmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	150
People at customers	573
BB-Demo staff	48
Calls	1,382
Email threads	2,122
Support tickets	789
Documents	850
Deals	217
Invoices	187
Events	49
News items	84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.