How do I export search results?

Ticketclosed

Garrow Lusk: documents · How do I export search results?

Kayleigh Roberts asked how to export search results from the brain. Bethan Lister provided guidance on using the download icon to export to CSV or Excel. Customer immediately confirmed the feature worked as intended. Resolved successfully within 4 days.

Priority high

made from

What happened

What this says

Current to 11 Oct 26

Kayleigh Roberts asked how to export search results from the brain. Bethan Lister provided guidance on using the download icon to export to CSV or Excel. Customer immediately confirmed the feature worked as intended. Resolved successfully within 4 days.

Problem: The customer could not locate the export feature for search results and needed product guidance on how to share findings with her team.

Handling: Bethan provided clear step-by-step guidance, specifically referencing the download icon in the top right corner with options for CSV or Excel export. Kayleigh tried immediately and reported back success.

Outcome: Positive resolution demonstrating good product adoption by the customer and clear support communication. The feature exists and functions correctly; the issue was discoverability only.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

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Details

Updated 9 Oct 26

Priorityhigh

Statusclosed

Categoryhow_to

Channelweb

First response (min)100

Helpdeskmade from

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created · Kayleigh Roberts 4 Sep 2026 08:26
I need to export the results from one of my searches to share with the team. Is there a way to do that from the dashboard? I've tried clicking around but can't find the option.
public_reply · Bethan Lister 4 Sep 2026 10:06
Hi Kayleigh, good question. From the search results page, look for the download icon in the top right corner. That should let you export to CSV or Excel. Can you try that and let me know if you see it?
public_reply · Kayleigh Roberts 4 Sep 2026 15:40
Found it, thanks! That worked perfectly.
status_change · Bethan Lister 11 Sep 2026 10:19
status_change · 15 Sep 2026 23:59

Helpdeskmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	150
People at customers	573
BB-Demo staff	48
Calls	1,382
Email threads	2,122
Support tickets	789
Documents	850
Deals	217
Invoices	187
Events	49
News items	84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

Help