Bethan Lister

Setting up automated data refresh schedule

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Garrow Lusk: documents logo Garrow Lusk: documents · Setting up automated data refresh schedule

Kayleigh Roberts asked how to set up automated refresh; Bethan clarified nightly refresh is automatic by 07:00 and manual refresh available on demand.

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Current to 11 Oct 26

Kayleigh Roberts asked how to set up automated refresh; Bethan clarified nightly refresh is automatic by 07:00 and manual refresh available on demand.

How-to question from Kayleigh Roberts about setting up automated data refresh. Bethan Lister clarified that nightly refresh is automatic for all customers and completes by 07:00 on business days. She explained that manual refresh on demand is also available from the Connectors page by clicking Refresh now. This was a straightforward clarification about service level terms. Ticket solved 30 Mar 2026; first response 104 minutes.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

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Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryhow_to
Channelemail
First response (min)104
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  1. Kayleigh Roberts
    created · Kayleigh Roberts 20 Mar 2026 17:18
    Hi, I'd like to set up an automated refresh schedule for our connectors so the data updates at a specific time each day. Can you guide me through the steps? Thanks, Kayleigh
  2. Bethan Lister
    public_reply · Bethan Lister 20 Mar 2026 19:02
    Hi Kayleigh, The nightly refresh is automatic. It runs every night and completes by 07:00. You don't need to set that up manually. If you want to trigger an extra refresh during the day, you can do that from the Connectors page by clicking Refresh now on any connector. Does that answer your question? Thanks, Bethan.
  3. Bethan Lister
    status_change · Bethan Lister 30 Mar 2026 16:42
  4. status_change · 3 Apr 2026 23:59
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