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Connor Webb

Grant admin permissions to new database admin

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Garrow Lusk: documents logo Garrow Lusk: documents · Grant admin permissions to new database admin

Kayleigh Roberts, newly promoted to database administrator, requested admin-level permissions to manage connectors and user access. Connor Webb granted admin access.

Priority normal

What happened

What this says

Current to 11 Oct 26

Kayleigh Roberts, newly promoted to database administrator, requested admin-level permissions to manage connectors and user access. Connor Webb granted admin access.

Problem: Kayleigh Roberts, the new database administrator at Garrow Lusk, needed admin-level access to manage connectors and administer user permissions. Handling: Connor Webb promoted her account to admin level after responding in 191 minutes, with instructions to log out and back in if needed. Watch: A new technical admin represents a champion-building opportunity; Kayleigh has demonstrated strong product engagement.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryaccess_permissions
Channelemail
First response (min)191
CSAT5
Helpdeskmade from

Trail

  1. Kayleigh Roberts
    created · Kayleigh Roberts 21 Nov 2024 10:32
    Hello, I'm the new database administrator here at Garrow Lusk. I need to be set up as an admin in BB-Demo so I can manage connectors and user access on our account. Thanks, Kayleigh
  2. Connor Webb
    public_reply · Connor Webb 21 Nov 2024 13:43
    Hi Kayleigh, Welcome. I've promoted your account to admin level. You should now see the admin panel in the left menu. If you don't see it straight away, try logging out and back in. Best, Connor
  3. Connor Webb
    status_change · Connor Webb 4 Dec 2024 17:34
  4. status_change · 8 Dec 2024 23:59
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