What happened
What this says
Current to 12 Oct 26Customer needed urgent data export to CSV for board presentation. Bethan explained export button and offered Snowflake direct access for recurring needs.
Request: Bas Kuijpers urgently needed fresh data for a board presentation the following week. Solution: Bethan confirmed CSV export from any dashboard or page and offered optional Snowflake direct-connection setup for automated future refreshes. Expansion: Offer of direct Snowflake access shows path to Premium support or dedicated analyst add-on. Watch: Time-sensitive board requests signal executive visibility; ensure data freshness and accuracy are verified before export.
Details
Updated 9 Oct 26Trail
- created · Bas Kuijpers 6 May 2026 13:35Hi, I need to get data out of the brain urgently. We have a board presentation next week and need fresh data. Can I export from the brain to a spreadsheet, or do I need to pull it a different way?
- public_reply · Bethan Lister 6 May 2026 16:34Hi Bas, yes you can export from any dashboard or page, there's an export button that gives you CSV format straight into a spreadsheet. Perfect for your board presentation. If you need live data or automated refreshes for future reports, I can also set you up with a direct Snowflake connection so you can query the brain data fresh whenever you need it. Which would work for you? Thanks, Bethan
- status_change · 17 May 2026 23:59