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Olivia Grant

Setting up automated daily reports

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Carrowkeel Software: documents logo Carrowkeel Software: documents · Setting up automated daily reports

Niamh Fogarty asked how to set up automated daily reports and row-level filtering so different agency groups see only their own data. Olivia Grant guided her through the dashboards feature and scheduling. Niamh self-resolved the row-level filtering question.

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What happened

What this says

Current to 11 Oct 26

Niamh Fogarty asked how to set up automated daily reports and row-level filtering so different agency groups see only their own data. Olivia Grant guided her through the dashboards feature and scheduling. Niamh self-resolved the row-level filtering question.

Problem: Customer wanted to automate daily report delivery and apply row-level security to multi-tenant data. Handling: Olivia explained the dashboards feature and offered to walk her through it. Niamh solved the row-level filters question independently, indicating she had gained confidence with the platform. Watch: Positive signal of customer self-service adoption and building investment in dashboards, showing deeper engagement with the product.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryonboarding
Channelweb
First response (min)259
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  1. Niamh Fogarty
    created · Niamh Fogarty 15 Oct 2025 11:32
    We're trying to set up automated daily reports that our management team can access. What's the best way to do this?
  2. Olivia Grant
    public_reply · Olivia Grant 15 Oct 2025 15:51
    Hi Niamh, great idea. You can set this up using the dashboards feature. Create a dashboard with the metrics you want, then schedule it to be sent out each day. I can walk you through it if you'd like.
  3. Niamh Fogarty
    public_reply · Niamh Fogarty 16 Oct 2025 12:50
    Perfect, I've got that working. One more thing: can we set it up so different agency groups only see their own data?
  4. Olivia Grant
    status_change · Olivia Grant 20 Oct 2025 12:36
  5. Niamh Fogarty
    public_reply · Niamh Fogarty 20 Oct 2025 13:53
    Scratch that: figured out the row-level filters. All good now, thanks!
  6. Olivia Grant
    public_reply · Olivia Grant 20 Oct 2025 14:37
    Brilliant! Sounds like you've got it all sorted. If you need anything else, you know where to find me.
  7. status_change · 24 Oct 2025 23:59
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