Request for site exclusion filter in reports
Ticketclosed
Kingdon Diagnostics: documents · Request for site exclusion filter in reports
Ryan Heslop requested a filter to exclude trust sites from reports to avoid manual removal afterwards. Olivia Grant confirmed the feature already exists in the advanced report builder options.
What happened
What this says
Current to 11 Oct 26Ryan Heslop requested a filter to exclude trust sites from reports to avoid manual removal afterwards. Olivia Grant confirmed the feature already exists in the advanced report builder options.
Problem: Customer asked for site exclusion during report generation. Handling: Support clarified the requirement and found the feature already exists in advanced options, resolving the issue immediately. Watch: Low urgency issue; customer may benefit from training on feature discovery to avoid similar questions.
Details
Updated 9 Oct 26Trail
created · Ryan Heslop 28 Sep 2026 12:01Hi, Would it be possible to add a filter option in the reports module that lets us exclude specific trust sites from the data? Currently we have to manually remove sites after we run a report, which is quite tedious. If we could just deselect the ones we don't want at the report-generation step, that would save us a lot of time. Thanks, Ryan- public_reply · Olivia Grant 28 Sep 2026 13:15Hi Ryan, Thanks for the suggestion. Just to check I understand: you want the ability to deselect specific trusts when you're building the report itself, rather than editing the results afterwards? That's a good use case and I can see how it would speed things up. Let me flag this with the product team and get back to you. Cheers, Olivia
- public_reply · Ryan Heslop 29 Sep 2026 11:55Yes, that's exactly right. Ideally something straightforward where we just tick or untick the trusts we want included, same as the filter panel.
- public_reply · Olivia Grant 30 Sep 2026 11:08Good news, this is actually already possible via the advanced options in the report builder. You can set exclusions there. I'll send you a step-by-step and we can walk through it together if that helps.
- status_change · 4 Oct 2026 23:59