SSO configuration

Ticketclosed

Lindqvarn Retail: documents · SSO configuration

Linnea Holm requested help setting up SAML-based single sign-on after IT configured their identity provider. Bethan guided them through the connection process and verified successful authentication.

Priority high

made from

What happened

What this says

Current to 11 Oct 26

Linnea Holm requested help setting up SAML-based single sign-on after IT configured their identity provider. Bethan guided them through the connection process and verified successful authentication.

Problem: Customer needed to connect their corporate SAML identity provider to BB-Demo after IT prepared the configuration.

Handling: Bethan confirmed the identity provider and SAML configuration, then guided Linnea through testing the login flow. The setup completed successfully.

Watch: SSO is an Enterprise tier feature, suggesting this customer may be on or upgrading to Enterprise.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

AImade from

Details

Updated 9 Oct 26

Priorityhigh

Statusclosed

Categoryonboarding

Channelemail

First response (min)92

Helpdeskmade from

Trail

created · Linnea Holm 15 Sep 2025 09:05
Hi, we're ready to set up single sign-on for our team. Our IT department has configured the SAML settings on their end. What do we need to do to connect it to BB-Demo?
public_reply · Bethan Lister 15 Sep 2025 10:37
Hi Linnea, great that you're ready to set up SSO. Which identity provider is your IT team using? Once I know that and confirm the SAML configuration is in place, I can walk you through the next steps. Thanks, Bethan
public_reply · Linnea Holm 17 Sep 2025 10:42
We're using the corporate identity provider and yes, IT has already set up the SAML configuration. What's next?
public_reply · Bethan Lister 18 Sep 2025 09:41
Perfect. Try logging out completely and then logging back in. The system should redirect you through your identity provider for authentication. Once you're in, let me know if it all worked. If you hit any issues I can escalate to our platform team. Thanks, Bethan
status_change · Bethan Lister 19 Sep 2025 14:10
status_change · 23 Sep 2025 23:59

Helpdeskmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	150
People at customers	573
BB-Demo staff	48
Calls	1,382
Email threads	2,122
Support tickets	789
Documents	850
Deals	217
Invoices	187
Events	49
News items	84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

Help Ask B