Data freshness and updates

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Brakkevoort Logistics: documents · Data freshness and updates

Bas reported concerns about data freshness and noted that a couple of team members stopped using the brain because they weren't confident in the data. Support explained the daily refresh schedule and how to check last-updated timestamps.

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Current to 11 Oct 26

Bas reported concerns about data freshness and noted that a couple of team members stopped using the brain because they weren't confident in the data. Support explained the daily refresh schedule and how to check last-updated timestamps.

Problem: Team members lost confidence in data freshness and stopped using the brain. Bas wanted to know how to verify the brain has current data. Handling: Olivia explained the 07:00 UK nightly refresh on business days and showed how to check 'last updated' timestamps on dashboards. Watch: This is a churn risk signal. Users have actually abandoned the brain due to freshness doubts, suggesting either actual stale data or poor visibility into freshness status. Adoption is declining and confidence is eroding.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

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Updated 9 Oct 26

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public_reply · Bas Vermeulen 16 Jan 2026 14:09
I'm worried about data freshness. Are you getting updates from our systems? Bas
created · Bas Vermeulen 16 Jan 2026 17:41
We're concerned that some of our data might not be updating properly. How can we check if the brain has the latest information? A couple of team members have stopped using it because they weren't confident in the data. Bas
public_reply · Olivia Grant 16 Jan 2026 21:03
Every night at 07:00 UK time, the brain refreshes data from all your connected systems. You can check freshness by looking at the 'last updated' timestamp on any dashboard. If you're not seeing recent changes, it usually means a connector stopped working. Let's do a quick health check: which connectors do you have, and have they been syncing normally? Thanks, Olivia
status_change · Olivia Grant 28 Jan 2026 11:48
status_change · 1 Feb 2026 23:59

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BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

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Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	150
People at customers	573
BB-Demo staff	48
Calls	1,382
Email threads	2,122
Support tickets	789
Documents	850
Deals	217
Invoices	187
Events	49
News items	84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

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