Billing and contract questions

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Brakkevoort Logistics: documents · Billing and contract questions

Bas reviewed the contract and asked about next invoice date, pricing changes, and whether implementation costs recur. Support confirmed 31 Mar 2026 renewal, one-off implementation, and current rates locked. Bas asked about user headroom.

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Current to 11 Oct 26

Bas reviewed the contract and asked about next invoice date, pricing changes, and whether implementation costs recur. Support confirmed 31 Mar 2026 renewal, one-off implementation, and current rates locked. Bas asked about user headroom.

Problem: Bas reviewing the contract with questions about invoicing, pricing, and implementation costs. Handling: Olivia clarified that renewal is on 31 Mar 2026, implementation is one-off (not recurring), current contract is locked at existing rates, and pricing changes would be discussed before renewal. Bas asked about the 40 user license capacity, suggesting expansion interest. Watch: Bas is reviewing contract terms and asking about user headroom, signalling renewal engagement and possible expansion. By the as-of date, this renewal has passed.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

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Updated 9 Oct 26

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Categorybilling

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created · Bas Vermeulen 9 Dec 2025 17:56
I'm reviewing our contract and have a few questions about invoicing. When does the next invoice go out, and are there any changes coming? Also, I noticed the contract mentions implementation costs, are those one-off or recurring? Bas
public_reply · Olivia Grant 10 Dec 2025 01:50
Good questions. Your annual subscription renews on 31 Mar 2026, so the next invoice will go out shortly before that. Implementation costs are one-off, there are no ongoing implementation fees. Happy to clarify anything else. Thanks, Olivia
public_reply · Olivia Grant 10 Dec 2025 14:03
One more thing: your current contract is locked at the existing rates through renewal. When your contract comes up for renewal, I'll walk you through any pricing changes before we move forward. Thanks, Olivia
public_reply · Bas Vermeulen 10 Dec 2025 14:26
Thanks, that's clear. Good to know about the one-off implementation costs and that we'll see pricing before renewal. I'll get back to you if I have other questions. Bas
public_reply · Bas Vermeulen 10 Dec 2025 16:19
One more thing: the contract mentions 40 licensed users. Are we using all of those or is there headroom to grow? Bas
status_change · Olivia Grant 29 Dec 2025 11:29
status_change · 2 Jan 2026 23:59

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BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
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Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	150
People at customers	573
BB-Demo staff	48
Calls	1,382
Email threads	2,122
Support tickets	789
Documents	850
Deals	217
Invoices	187
Events	49
News items	84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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