Olivia Grant

How do I export order data for reporting?

Ticketclosed

Brannock Medical Supplies: documents logo Brannock Medical Supplies: documents · How do I export order data for reporting?

Customer asked how to export order data for monthly reporting. BB-Demo explained built-in download button, then showed how to filter columns before export to reduce cleanup work. Resolved successfully.

Priority low

What happened

What this says

Current to 11 Oct 26

Customer asked how to export order data for monthly reporting. BB-Demo explained built-in download button, then showed how to filter columns before export to reduce cleanup work. Resolved successfully.

Problem: customer needed to export order and delivery data for monthly reporting. Handling: Olivia explained download option from query results, then showed how to remove unwanted columns before export. Customer successfully self-served. Watch: resolved well with no further issues.

AI · claude-haiku-4-5-20251001 · 11 Oct 2026

Details

Updated 9 Oct 26
Prioritylow
Statusclosed
Categoryhow_to
Channelemail
First response (min)198
Helpdeskmade from

Trail

  1. Helen Varley
    created · Helen Varley 24 Apr 2025 16:00
    Hi, we'd like to be able to export order and delivery data out of the brain into a spreadsheet so we can run some analysis in our reporting tool. We use this for our monthly trust reports. I know the brain has the data - I just need to know if there's a way to get it out. What's the best approach here?
  2. Olivia Grant
    public_reply · Olivia Grant 24 Apr 2025 19:18
    Hi Helen, thanks for asking. Yes, you can export data from the brain. The easiest way is to run your query and then click the download button at the top of the results: it gives you CSV or Excel. You can do this from any query or dashboard. Give that a try and let me know if you need anything else. Thanks, Olivia
  3. Helen Varley
    public_reply · Helen Varley 25 Apr 2025 13:47
    Thanks, that worked a treat. We're now pulling the data we need for our reports. One more thing - when we export, can we export just the columns we need rather than all of them? Would save us time cleaning up the files.
  4. Olivia Grant
    public_reply · Olivia Grant 28 Apr 2025 15:52
    Good question. You can customise your query before exporting - just remove the columns you don't need from your query view, and the export will only include what you've selected. That way you won't have any extra data to clean up. Does that solve it? Thanks, Olivia
  5. Olivia Grant
    status_change · Olivia Grant 6 May 2025 11:34
  6. status_change · 10 May 2025 23:59
Helpdeskmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations150
People at customers573
BB-Demo staff48
Calls1,382
Email threads2,122
Support tickets789
Documents850
Deals217
Invoices187
Events49
News items84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

HelpAsk B

Ask B

B-Brain · read-only