What happened
What this says
Current to 10 Oct 26Craig asked how to export data from a dashboard. Bethan provided instructions: three-dot menu, Download data option, format selection.
Problem: Craig couldn't find how to export dashboard data for offline analysis. Handling: Bethan gave clear instructions on how to export data: click three-dot menu at top right, select Download data, choose format.
Details
Updated 9 Oct 26Prioritylow
Statusclosed
Categoryhow_to
Channelweb
First response (min)426
CSAT5
Helpdeskmade from
Trail
- created · Craig Paterson 9 Jan 2026 17:45Hi, I've been trying to export data from a dashboard but I can't figure out how to do it. I've looked at the interface and there doesn't seem to be an export option visible. Is this a feature that's available, or am I missing something? Regards, Craig
- public_reply · Bethan Lister 10 Jan 2026 00:51Hi Craig, I've picked this up. Just so I've got this right – you want to export data from a dashboard you've built, yeah? You can do this: click the three-dot menu at the top right of the dashboard, then select Download data. It'll give you options for format. Can you try that and let me know how you get on? Thanks, Bethan
- status_change · 31 Jan 2026 23:59
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