Bethan Lister

Dashboard date filter not working

Ticketclosed

Lornefield Pensions Administration: documents logo Lornefield Pensions Administration: documents · Dashboard date filter not working

Craig asked how to filter dashboard data by date range. Bethan provided step-by-step instructions (filter icon, date range selection). Craig successfully built the dashboard.

Priority normal

What happened

What this says

Current to 10 Oct 26

Craig asked how to filter dashboard data by date range. Bethan provided step-by-step instructions (filter icon, date range selection). Craig successfully built the dashboard.

Problem: Craig needed to build a dashboard with date filtering but wasn't sure how. Handling: Bethan quickly explained the process (click filter icon, select date range, set dates), Craig tried it and it worked. Watch: customer building dashboards shows engagement with Growth tier features.

AI · claude-haiku-4-5-20251001 · 10 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryhow_to
Channelemail
First response (min)297
Helpdeskmade from

Trail

  1. Craig Paterson
    created · Craig Paterson 19 Nov 2025 08:11
    Hi, I'm trying to build a dashboard to show scheme member trends over the quarter, but I'm not sure how to filter the data by date range. I've tried a few different approaches but I can't get the date filter to work properly. Can you point me in the right direction? Regards, Craig
  2. Bethan Lister
    public_reply · Bethan Lister 19 Nov 2025 13:08
    Hi Craig, I've picked this up. Just so I've got this right – you want to filter membership data by date range in a dashboard, yeah? It's a couple of clicks. When you're building the chart, look for the filter icon next to the dimension dropdown, click it, select date range, and you can set your start and end date. Can you try that and tell me how you get on? Thanks, Bethan
  3. Bethan Lister
    public_reply · Bethan Lister 20 Nov 2025 11:04
    All set? If you're still having trouble, let me know and I can walk you through the steps in more detail. Otherwise I'll close this out. Thanks, Bethan
  4. Craig Paterson
    public_reply · Craig Paterson 20 Nov 2025 14:54
    That worked, thanks. I've built the dashboard and it's showing the data I need. Regards, Craig
  5. Bethan Lister
    status_change · Bethan Lister 26 Nov 2025 10:07
  6. status_change · 30 Nov 2025 23:59
Helpdeskmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations150
People at customers573
BB-Demo staff48
Calls1,382
Email threads2,122
Support tickets789
Documents850
Deals217
Invoices187
Events49
News items84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

HelpAsk B

Ask B

B-Brain · read-only