Bethan Lister

How do I build a dashboard?

Ticketopen

Hollins Tarrant: documents logo Hollins Tarrant: documents · How do I build a dashboard?

Jenna Price asked how to build a dashboard showing clients and recent account activity from Salesforce. Bethan Lister provided step-by-step guidance and offered documentation or a call; Jenna asked for the guide.

Priority normal

What happened

What this says

Current to 10 Oct 26

Jenna Price asked how to build a dashboard showing clients and recent account activity from Salesforce. Bethan Lister provided step-by-step guidance and offered documentation or a call; Jenna asked for the guide.

Problem: Jenna's team wanted to create a dashboard but needed help using the dashboard builder. Handling: Bethan asked clarifying questions about data sources and offered a walkthrough or documentation. The team decided to try the guide first and reach out if stuck. Watch: This shows active engagement with the dashboards feature, suggesting Growth or Enterprise tier adoption.

AI · claude-haiku-4-5-20251001 · 10 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusopen
Categoryhow_to
Channelemail
First response (min)326
Helpdeskmade from

Trail

  1. Jenna Price
    created · Jenna Price 13 Jul 2026 12:50
    One of the team wants to create a dashboard showing our clients and recent activity on their accounts. They're not sure how to set that up in the brain. Can you point us towards documentation or walk us through it? Thanks, Jenna.
  2. Bethan Lister
    public_reply · Bethan Lister 13 Jul 2026 18:16
    Hi Jenna, I'd be happy to help. Can you tell me a bit more about what data they want on the dashboard – which fields from which systems? That'll help me give you the right steps. Thanks, Bethan.
  3. Jenna Price
    public_reply · Jenna Price 15 Jul 2026 12:28
    Sorry for the slow reply – the team's stretched. They want to see client names, last contact date, and whether there's an open opportunity. That's from Salesforce. Is that straightforward to pull into a dashboard?
  4. Bethan Lister
    public_reply · Bethan Lister 16 Jul 2026 13:30
    Absolutely, that's exactly what the dashboard builder is for. You'll want to drag in those three fields and set a filter if you like. I can send you a link to the guide, or if you'd rather we can set up a quick call and I can walk your colleague through it. Just so I've got this right – is your team currently using the dashboard builder already, or is this their first time? Thanks, Bethan.
  5. Jenna Price
    public_reply · Jenna Price 17 Jul 2026 14:29
    Thanks Bethan. Can you just send the guide and we'll give it a go? If we get stuck we'll reach out. Thanks, Jenna.
Helpdeskmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations150
People at customers573
BB-Demo staff48
Calls1,382
Email threads2,122
Support tickets789
Documents850
Deals217
Invoices187
Events49
News items84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

HelpAsk B

Ask B

B-Brain · read-only