Data sync – when do CRM updates show in the brain?

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Hollins Tarrant: documents · Data sync – when do CRM updates show in the brain?

Josh Penrose asked when CRM updates appear in the brain. Bethan Lister explained nightly sync completes by 07:00 local time; Josh confirmed this works for his placement process.

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Current to 10 Oct 26

Josh Penrose asked when CRM updates appear in the brain. Bethan Lister explained nightly sync completes by 07:00 local time; Josh confirmed this works for his placement process.

Problem: Josh needed to confirm whether the brain offered live updates or nightly-only refresh. Handling: Bethan clearly explained the sync cycle (nightly, complete by 07:00) and provided a practical workaround (check Salesforce directly during business hours). Josh confirmed this works.

AI · claude-haiku-4-5-20251001 · 10 Oct 2026

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Updated 9 Oct 26

Prioritylow

Statusclosed

Categorydata_freshness

Channelchat

First response (min)407

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public_reply · Josh Penrose 6 Dec 2024 13:24
Any joy with checking the latest from the CRM? Running short on time here.
created · Josh Penrose 6 Dec 2024 15:56
Hi, quick one – how does the data refresh work? Are we pulling live updates from the CRM into the brain, or is it nightly only? I've got placements moving fast and need to know if I can check status during the day. Cheers, Josh.
public_reply · Bethan Lister 6 Dec 2024 22:43
Hi Josh, the brain syncs nightly from your CRM and completes by 07:00. So any change you make in Salesforce today will show in the brain tomorrow morning. If you need to check something during the working day, you'd need to check Salesforce directly for now. Does that work for your placement process? Cheers, Bethan.
public_reply · Josh Penrose 10 Dec 2024 09:20
Perfect, that works for me. Cheers, Josh.
public_reply · Bethan Lister 10 Dec 2024 13:08
All set then. Let me know if you need anything else. Cheers, Bethan.
status_change · Bethan Lister 31 Dec 2024 14:50
status_change · 4 Jan 2025 23:59

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BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	75
People at customers	290
BB-Demo staff	40
Calls	784
Email threads	1,169
Support tickets	449
Documents	477
Deals	117
Invoices	101
Events	49
News items	56

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

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