Bethan Lister

How to set up dashboards for the depot teams

Ticketclosed

Brackwell Freight Ltd: documents logo Brackwell Freight Ltd: documents · How to set up dashboards for the depot teams

Operations Analyst asking best practice for dashboard architecture (one master or separate per depot) and access control model. Bethan recommended one master dashboard with filters and generous permissions.

Priority normal

What happened

What this says

Current to 10 Oct 26

Operations Analyst asking best practice for dashboard architecture (one master or separate per depot) and access control model. Bethan recommended one master dashboard with filters and generous permissions.

Problem: Customer unsure whether to build single dashboard with depot filters or separate dashboards per depot, and how access control works at scale. Handling: Bethan recommended one master dashboard with depot and date range filters for easier maintenance, explained access control is independent of data access, and asked for user count to tailor further guidance. Watch: Strong adoption signal; customer planning team-wide rollout across multiple depots.

AI · claude-haiku-4-5-20251001 · 10 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryhow_to
Channelchat
First response (min)458
CSAT4
Helpdeskmade from

Trail

  1. Aisha Rahman
    created · Aisha Rahman 23 Sep 2026 13:36
    Hi, I'm trying to create a dashboard to show our depot teams real-time delivery statuses and customer at-risk indicators. But I'm not sure about the best way to structure it – should I make one large dashboard or separate ones per depot? And how do I control who can see what? I've looked at the guide but I'm a bit confused about the access model. Can you give me a bit of guidance? Thanks, Aisha
  2. Bethan Lister
    public_reply · Bethan Lister 23 Sep 2026 21:14
    Hi Aisha, great to hear you're building dashboards – that's a great way to drive adoption. Let me help. A few thoughts: start with one master dashboard and add filters for depot and date range, much easier to manage than separate ones. On access, you can grant dashboard access independent of data access, so you can be generous with permissions. Can you tell me how many people on the depot teams you're planning to give access to? That'll help me give you the right guidance. Thanks, Bethan
  3. Bethan Lister
    status_change · Bethan Lister 2 Oct 2026 11:45
  4. status_change · 6 Oct 2026 23:59
Helpdeskmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations150
People at customers573
BB-Demo staff48
Calls1,382
Email threads2,122
Support tickets789
Documents850
Deals217
Invoices187
Events49
News items84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

HelpAsk B

Ask B

B-Brain · read-only