Who they are
Insight
Current to 11 Oct 26Nicole Hayes is a Starter user at Tallowfield Health Partners and has become its most active voice in tickets. On 21 Sep 2026 she asked for three more users, which points to an upgrade. The evidence does not show she signs or holds budget.
Role: Client Services Manager in New York, with a platform account created on 12 Jul 2026 and no admin rights. She asked about faster support at the 19 Mar 2026 demo and joined the 3 Aug 2026 training.
Influence: She raises the practical requests, with two tickets in September. The evidence does not show she holds budget or signs commercial terms.
Watch: The 21 Sep 2026 ticket asks for three more users and says this quarter. The 3 Aug 2026 training put activity at about one active user in the last month, so confirm real usage before sizing the upgrade. The evidence does not show whether a proposal has been sent.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Tallowfield Health Partners | Client Services Manager | user | nicole.hayes@tallowfield.example |
Activity
- 21 Sep 2026ticketCan we add more users to the brain?
- 1 Sep 2026ticketWhen does the brain show new deal data?
- 3 Aug 2026callTallowfield Health Partners / BB-Demo – Training
- 19 Mar 2026callTallowfield Health Partners / BB-Demo – Demo
+2
- 8 Oct 2025eventData leaders conference (BB-Demo stand)
+3