Tyler Nguyen
Person
Copperwick Logistics: documents · admin
Tyler Nguyen is Copperwick's Salesforce administrator and hands-on owner of the connectors. He is a platform admin, not the sponsor. He influences data quality and go-live pace and now owns the TMS feed.
Who they are
Insight
Current to 11 Oct 26Tyler Nguyen is Copperwick's Salesforce administrator and hands-on owner of the connectors. He is a platform admin, not the sponsor. He influences data quality and go-live pace and now owns the TMS feed.
Role: Salesforce Administrator in Chicago, with a platform admin account created on 1 Jun 2026. He completes the Salesforce prerequisites, cleans duplicate shippers and chases IT for access. He took ownership of the TMS feed on the 6 Jul 2026 call.
Influence: He shapes technical readiness, not commercial decisions. Lauren Pacheco and Mike Delaney lead on value and renewal. Tyler asked about adding another system at the 9 Oct 2026 QBR, which is a scoping question under Growth.
Watch: The 28 Jul 2026 ticket on stale Salesforce data came from a bulk import on the customer side. The shared mailbox connector waits on a service account from Copperwick's IT team. He did not reply to the Customer Day invite in the thread.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Copperwick Logistics | Salesforce Administrator | admin | tyler.nguyen@copperwick.example |
Activity
- 9 Oct 2026callCopperwick Logistics / B-Brain – Qbr
+1 - 28 Jul 2026ticket030-0002
- 27 Jul 2026callCopperwick Logistics / B-Brain – Training
- 6 Jul 2026callCopperwick Logistics / B-Brain – Onboarding
- 29 Jun 2026callCopperwick Logistics / B-Brain – Onboarding
- 19 Jun 2026email_threadCs thread, 2 messages
- 11 Jun 2026eventB-Brain Customer Day London
+32 - 9 Jun 2026email_threadCs thread, 1 messages+1
- 8 Jun 2026callCopperwick Logistics / B-Brain – Kickoff+1
- 30 May 2026email_threadEvent thread, 1 messages
- 2 Mar 2026callCopperwick Logistics / B-Brain – Demo
+2