Imelda Postlethwaite
Person
Coniston Lodge Hotels · champion
Imelda Postlethwaite is the CRM champion at Coniston Lodge Hotels and the main contact on both calls. She backed the Starter demo but deferred the decision to Charles Braithwaite. The evidence does not show an outcome.
Who they are
Insight
As at Fri 9 Oct 2026Imelda Postlethwaite is the CRM champion at Coniston Lodge Hotels and the main contact on both calls. She backed the Starter demo but deferred the decision to Charles Braithwaite. The evidence does not show an outcome.
Role: Head of Guest Experience at Coniston Lodge Hotels, recorded in the CRM as champion. She joined the 3 Mar 2026 discovery call and the 8 Apr 2026 demo, and one deal is linked to her.
Influence: she described the scattered guest data problem and reacted well to the demo, but said she would check with Charles before replying. That points to a champion who relies on Charles for the decision. Charles's role is not shown.
Watch: no reply or order form appears in the record after the demo. Sophie Ling owes Imelda a demo summary and the Starter order form, and Charles needs a clear value case.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Coniston Lodge Hotels | Head of Guest Experience | champion | imelda.postlethwaite@conistonlodge.example |
Activity
- 8 Apr 2026callConiston Lodge Hotels / BG-Demo – Demo
+1 - 3 Mar 2026callConiston Lodge Hotels / BG-Demo – Discovery
- 26 Jan 2026dealConiston Lodge Hotels – New