Katharina Richter
Person
Wiesenthal Software · champion
Katharina Richter is Head of Customer Success at Wiesenthal Software and the CRM champion. She has been on the discovery, demo and proposal calls and is the main contact on a Starter proposal with a 9 Nov 2026 signing date.
Who they are
Insight
Current to 14 Oct 26Katharina Richter is Head of Customer Success at Wiesenthal Software and the CRM champion. She has been on the discovery, demo and proposal calls and is the main contact on a Starter proposal with a 9 Nov 2026 signing date.
Role: Head of Customer Success in Leipzig, and the person who feels the problem. She supports about seventy customers and lacks a joined-up view of usage, support and CRM data.
Influence: she leads the evaluation and asked practical questions on users, renewal price and support. On the 15 Sep 2026 demo she said she must check with a colleague first, so final approval is not confirmed.
Watch: the 1 Oct 2026 proposal is an open item, not executed paper. She said she would sync with her team and come back the following week, and the evidence does not show an order form signed.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Wiesenthal Software | Head of Customer Success | champion | katharina.richter@wiesenthal.example |
Activity
- 12 Oct 2026callWiesenthal Software / BB-Demo – Negotiation
+1 - 1 Oct 2026callWiesenthal Software / BB-Demo – Proposal
- 15 Sep 2026callWiesenthal Software / BB-Demo – Demo
- 10 Sep 2026email_threadScheduling demo
- 27 Aug 2026callWiesenthal Software / BB-Demo – Discovery
- 5 Aug 2026dealWiesenthal Software – New
- 23 Sep 2025eventRevenue leaders roundtable
+37 - 16 Nov 2023eventBB-Demo webinar
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