Who they are
Insight
Current to 13 Oct 26Iris Bosch is the CRM-marked champion at a prospect. She joined the 18 Aug 2026 discovery and the 16 Sep 2026 demo, called it impressive and asked for pricing and implementation details. The evidence does not show her sign-off authority.
Role: Head of Customer Service at Kromhout Technische Groothandel, marked champion in the CRM. She estimated about thirty users and asked detailed questions on freshness, dashboards, connector faults, support and training.
Influence: she drives the evaluation and asked to move forward, but the evidence does not show who else approves a purchase. Gerrit Kromhout, the finance director, asked about cost on the discovery call and was not on the demo.
Watch: Matteo Ricci owes her pricing and an implementation outline. The four-hour Growth response quoted on the demo needs correcting before the proposal goes out.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Kromhout Technische Groothandel | Head of Customer Service | champion | iris.bosch@kromhout.example |
Activity
- 12 Oct 2026callKromhout Technische Groothandel / BB-Demo – Proposal
- 16 Sep 2026email_threadFollowing up on your demo
- 16 Sep 2026callKromhout Technische Groothandel / BB-Demo – Demo
- 18 Aug 2026callKromhout Technische Groothandel / BB-Demo – Discovery
- 21 Jul 2026dealKromhout Technische Groothandel – New