Hugo Bacon

Person

Hugo Bacon is Whitlingham Wealth's Managing Director and the CRM economic buyer. He led the Growth purchase and the renewal talks, delegates scheduling to Felicity Gurney, and reported lower usage in Aug 2025.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Hugo Bacon is Whitlingham Wealth's Managing Director and the CRM economic buyer. He led the Growth purchase and the renewal talks, delegates scheduling to Felicity Gurney, and reported lower usage in Aug 2025.

Role: Managing Director and economic buyer at Whitlingham Wealth. He said in discovery that he has budget and can move it forward, and he agreed the order form within about an hour on 6 Nov 2024. His platform user was created on 2024-11-22 and deactivated on 2025-11-21, with no admin rights.

Influence: He decides, but Terence Pegg in finance wants contract terms and Felicity Gurney handles scheduling and day-to-day questions. He is brisk and price-led, and he asked to see the paperwork.

Watch: On 22 Aug 2025 he said usage had dropped off a bit since the summer. On 1 Oct 2025 he gave no view on renewing. The 6 Oct 2025 call was positive: the brain had resolved the problem they had before.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

Organisation	Title	Role	Email
Whitlingham Wealth	Managing Director	Economic buyer	hugo.bacon@whitlingham.example

CRMmade from

Activity

6 Oct 2025callWhitlingham Wealth / BG-Demo – Renewal Daniel Okafor, Priya Raman, Hugo Bacon, Felicity Gurney, Terence Pegg+2
1 Oct 2025email threadRenewal conversation Daniel Okafor, Hugo Bacon
22 Aug 2025email threadYour renewal Daniel Okafor, Priya Raman, Hugo Bacon
17 Jul 2025eventBG-Demo webinar Alice Brewer, Dean Hargreaves, Dale Prescott, Ed Duckworth, Ravi Atherton, Lee Hathaway, Tina Goddard, Nathan Booth, Phil Royston, Hugo Bacon, Ricky Blanchard, Tamika Harris, Bas Vermeulen, Eva Mulder, Vicky Brearley, Anders Kjær, Anders Mortensen, Noor Bos, Stuart Haworth, Becky Tattersall, Nils Behrens, Tracey Bainbridge, Anja Pohl+20
6 Nov 2024email threadOrder form for Whitlingham Wealth Priya Raman, Hugo Bacon
24 Oct 2024email threadGrowth proposal: next steps Priya Raman, Owen Tallis, Hugo Bacon, Felicity Gurney, Terence Pegg+2
23 Oct 2024callWhitlingham Wealth / BG-Demo – Negotiation Priya Raman, Owen Tallis, Hugo Bacon, Felicity Gurney, Terence Pegg+2
2 Sep 2024email threadNext steps, working session Priya Raman, Felicity Gurney, Hugo Bacon
30 Aug 2024callWhitlingham Wealth / BG-Demo – Discovery Priya Raman, Felicity Gurney, Hugo Bacon

CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help