B-Glass
Lindsay Pallister

Lindsay Pallister

Person

Pelton Grange Care logo Pelton Grange Care · champion

Head of Care Operations at Pelton Grange Care, CRM champion and platform admin. She drove the Growth purchase, runs daily use and raises most tickets. Finance Director Barry Coxon holds the price decision.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Head of Care Operations at Pelton Grange Care, CRM champion and platform admin. She drove the Growth purchase, runs daily use and raises most tickets. Finance Director Barry Coxon holds the price decision.

Role: Lindsay is Head of Care Operations in Durham and the CRM champion. She has been the main contact since discovery on 13 May 2025 and holds a platform admin account created 2025-09-10.

Influence: She sets the case for value and use, but Barry Coxon, Finance Director, negotiated price and joined the 30 Jul 2026 renewal call. Her own words on the renewal call: use is embedded across the homes.

Watch: She raised the 2 Oct 2026 slowness ticket, which the ticket read shows still pending with engineering. The renewal quote may conflict with the v2 Growth list price, so confirm it against the executed order form before it goes out.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

OrganisationTitleRoleEmail
Pelton Grange CareHead of Care Operationschampionlindsay.pallister@peltongrange.example
CRMmade from

Activity

  • 2 Oct 2026ticketIntermittent slowness on complex queries Lindsay Pallister, Bethan ListerPelton Grange Care logoLindsay PallisterBethan Lister
  • 30 Jul 2026callPelton Grange Care / BG-Demo – Renewal Daniel Okafor, Lewis Kerr, Barry Coxon, Lindsay Pallister, Susan TweddlePelton Grange Care logoDaniel OkaforLewis KerrBarry Coxon+2
  • 6 Jul 2026ticketContact data not refreshing Lindsay Pallister, Kate OrmerodPelton Grange Care logoLindsay PallisterKate Ormerod
  • 11 Jun 2026eventBG-Demo Customer Day London Alice Brewer, Callum Reid, Liam Doherty, Aisha Rahman, Imogen Hartley, Kelly Sharpe, Greg Haskins, Tanya Briggs, Ravi Atherton, Kirsty Rigby, Toby Mellor, Hugh Firth, Kofi Asamoah, Priti Varma, Andrew Sugden, Claire Ackroyd, Siân Pritchard, Graham Tovey, Lee Hathaway, Gordon McInnes, Natasha Greaves, Adrian Mellor, Daan Visser, Helen Varley, Andrea Neumann, Shane Twomey, Huw Bevan, Dylan Price, Rhian Morgan, Tyler Brookes, Sandra Neale, Lindsay Pallister, Barry Coxon, Harry Kitching, Brittany Hayes, Karin Vossen, Martina Engel, Dirk Vogt, Eoin Hegarty, Maeve Doherty, Jacinta Hoad, Riley Tran, Els Van Damme, Katrien Wouters, Karen Midgley, Kevin Kershaw, Oliver Kirkby, Chris Jagger, Toby Cowell, Mark Brearley, Ian Brearley, Graham Rowntree, Imran Qureshi, Marloes Hendriks, Ilse de Graaf, Karin Sjöberg, Linnea Holm, Annika Lund, Arnaud Janssens, Lena Becker, Jonas Lehmann, Markus Hofmann, Mike Delaney, Tyler Nguyen, Dev Malhotra, Jess Doyle, Lachlan Hutchinson, Malcolm Ridgway, Tariq Saleem, Gareth Pugh, Kwame Asante, Matthias Ebner, Dennis Wolter, Danielle Okonkwo, Lauren Pilkington, Stuart Haworth, Nadia Bashir, Carl Whittle, Kirsty Robson, Samuel Adeyemi, Clara Hoskins, Gavin Rudd, Ruud Verhoeven, Raymond Tsai, Ingrid Solberg, Pauline Metcalfe, Tracey Bainbridge, Vikram Sethi, Andy Buckley, Yara El Idrissi, Phil Catterall, Monique Fairley, Elliot Rosen, Javier OrtizAlice BrewerCallum ReidLiam Doherty+91
  • 11 Jun 2026dealPelton Grange Care – Renewal Lewis Kerr, Lindsay PallisterPelton Grange Care logoLewis KerrLindsay Pallister
  • 26 May 2026eventRevenue leaders roundtable Alice Brewer, Kofi Mensah, Ellie Rowcliffe, Derek Imrie, Priti Marsden, Brendan O'Mahony, Natasha Pryor, Imran Hussain, Daan Visser, Ruben Dekker, Andrew Pickering, Allison Pereira, Cian O'Leary, Shane Twomey, Dylan Price, Jonathan Marsden, Anita Mistry, Luke Oakes, Lindsay Pallister, Hector Villarreal, Diarmuid Kenny, Jens Maes, Jas Dhillon, Darragh Quinlan, Laurent Brisset, Rebecca Nuttall, Dan Kitching, Bas Vermeulen, Erik Wallin, Jess Mitchell, Fiona Ingham, Vicky Eccles, Ed Kershaw, Desmond Oyelaran, Shauna Pettibone, Douglas Forsyth, Femi Olatunji, Joost van der Linden, Mirjam Hendriks, Ailsa Dunlop, Petra Lüders, Julia HartmannAlice BrewerKofi MensahEllie Rowcliffe+39
  • 2 Apr 2026ticketDashboard visualization issue Lindsay Pallister, Bethan ListerPelton Grange Care logoLindsay PallisterBethan Lister
  • 18 Mar 2026ticketDuplicate contact records Lindsay Pallister, Kate OrmerodPelton Grange Care logoLindsay PallisterKate Ormerod
  • 29 Oct 2025callPelton Grange Care / BG-Demo – Training Laura Penhaligon, Lindsay PallisterPelton Grange Care logoLaura PenhaligonLindsay Pallister
  • 16 Oct 2025callPelton Grange Care / BG-Demo – Onboarding Laura Penhaligon, Stephanie Lowes, Lindsay PallisterPelton Grange Care logoLaura PenhaligonStephanie LowesLindsay Pallister
  • 3 Oct 2025callPelton Grange Care / BG-Demo – Onboarding Laura Penhaligon, Stephanie Lowes, Lindsay PallisterPelton Grange Care logoLaura PenhaligonStephanie LowesLindsay Pallister
  • 19 Sep 2025email threadKickoff follow-up Laura Penhaligon, Daniel Okafor, Lindsay Pallister, Stephanie LowesPelton Grange Care logoLaura PenhaligonDaniel OkaforLindsay Pallister+1
  • 18 Sep 2025callPelton Grange Care / BG-Demo – Kickoff Laura Penhaligon, Daniel Okafor, Lindsay Pallister, Stephanie LowesPelton Grange Care logoLaura PenhaligonDaniel OkaforLindsay Pallister+1
  • 16 Sep 2025ticketAccess permissions Lindsay Pallister, Olivia GrantPelton Grange Care logoLindsay PallisterOlivia Grant
  • 31 Jul 2025callPelton Grange Care / BG-Demo – Negotiation Lewis Kerr, Owen Tallis, Barry Coxon, Lindsay PallisterPelton Grange Care logoLewis KerrOwen TallisBarry Coxon+1
  • 9 Jul 2025email threadFollowing our proposal conversation Lewis Kerr, Lindsay Pallister, Barry CoxonPelton Grange Care logoLewis KerrLindsay PallisterBarry Coxon
  • 7 Jul 2025callPelton Grange Care / BG-Demo – Proposal Lewis Kerr, Lindsay Pallister, Barry CoxonPelton Grange Care logoLewis KerrLindsay PallisterBarry Coxon
  • 2 Jul 2025email threadProposal walkthrough, next steps Lewis Kerr, Lindsay PallisterPelton Grange Care logoLewis KerrLindsay Pallister
  • 23 Jun 2025callPelton Grange Care / BG-Demo – Demo Lewis Kerr, Hannah Lowe, Lindsay Pallister, Stephanie LowesPelton Grange Care logoLewis KerrHannah LoweLindsay Pallister+1
  • 19 Jun 2025eventBG-Demo webinar Alice Brewer, Toby Underwood, Noel Cronin, Melvin Goh, Patricia Gleave, Asif Jagger, Josh Pearce, Elaine Turvey, Jasmine Coleman, Donal Coughlan, Clive Wardle, Rakesh Solanki, Emma Haworth, Ian Fairclough, Lindsay Pallister, Nathan Booth, Glenys Routledge, Gavin Tyldesley, Julie Wardhaugh, Jolien van Dijk, Wim Goossens, Faye Metcalfe, Ade Ogunleye, Deepa Chauhan, Bernadette Lowry, Bryony Searle, Declan Moran, Ronan Healy, Petra LüdersAlice BrewerToby UnderwoodNoel Cronin+26
  • 12 Jun 2025callPelton Grange Care / BG-Demo – Demo Lewis Kerr, Anya Petrova, Lindsay Pallister, Stephanie LowesPelton Grange Care logoLewis KerrAnya PetrovaLindsay Pallister+1
  • 13 May 2025callPelton Grange Care / BG-Demo – Discovery Lewis Kerr, Lindsay PallisterPelton Grange Care logoLewis KerrLindsay Pallister
  • 6 May 2025email threadLet's schedule a discovery call Lewis Kerr, Lindsay PallisterPelton Grange Care logoLewis KerrLindsay Pallister
  • 16 Apr 2025dealPelton Grange Care – New Lewis Kerr, Lindsay PallisterPelton Grange Care logoLewis KerrLindsay Pallister
CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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