Dean Furlong

Person

Dean Furlong is the IT Manager at Ashwell Mercer Interiors, with a CRM role of it_security. He was invited to a webinar and a conference by BG-Demo staff, and the evidence shows no reply from him in either thread.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Dean Furlong is the IT Manager at Ashwell Mercer Interiors, with a CRM role of it_security. He was invited to a webinar and a conference by BG-Demo staff, and the evidence shows no reply from him in either thread.

Role: IT Manager in Reading, recorded in the CRM as it_security. He is seen as the person who knows the connectors and admin side. The record shows two email threads, no calls, no tickets and no deals.

Influence: the evidence does not show his view or any decision he made. Both threads are outbound invitations from BG-Demo with no customer response, so his influence is unknown.

Watch: BG-Demo raised low question activity across the 40 licensed users in both threads and asked what is getting in the way. He has not answered, so a direct conversation about connectors and adoption is still open.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

Organisation	Title	Role	Email
Ashwell Mercer Interiors	IT Manager	IT security	dean.furlong@ashwellmercer.example

CRMmade from

Activity

8 Oct 2025eventData leaders conference (BG-Demo stand) Alice Brewer, Kofi Mensah, Mark Siddall, Sven Hoffmann, Dean Furlong, Glenys Routledge, Sofie Bech, Nicole Hayes, Sam Entwistle, Wes Jago, Mirjam Hendriks, Vikram Sethi+9
19 Sep 2025email threadInvitation: BG-Demo stand at the Data leaders conference, Amsterdam Alice Brewer, Dean Furlong
15 May 2025eventBG-Demo webinar Sofia Marchetti, Ravi Atherton, Johan Ekström, Elliot Allott, Neil Entwistle, Henrietta Coombe, Ravi Riley, Mark Ellwood, Brian Gilmore, Mandy Gasson, Oluwaseun Bamidele, Dean Furlong, Craig Holt, Dylan Price, Ricky Blanchard, Camilla Dewsbury, Johan Berglund, Henry Calloway, Neha Kapoor, Marie Goossens, Leanne Armstrong, Fraser McAllister, Jade Kenwright, Liam Corner, Andy Buckley+22
29 Apr 2025email threadInvitation: BG-Demo webinar for your team Sofia Marchetti, Dean Furlong

CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help