Emma Jagger
Person
Marlstone Legal: documents · admin
Emma Jagger is the Business Systems Analyst and platform admin at Marlstone Legal. She is the technical contact in onboarding and training and the raiser of every ticket read given. Usage is healthy, with open data freshness and performance questions.
Who they are
Insight
Current to 11 Oct 26Emma Jagger is the Business Systems Analyst and platform admin at Marlstone Legal. She is the technical contact in onboarding and training and the raiser of every ticket read given. Usage is healthy, with open data freshness and performance questions.
Role: Business Systems Analyst in London, CRM role admin, platform admin since 1 Apr 2025. She took the technical check on field mapping and the IT security review action during onboarding.
Influence: Elliot Kirkby leads on the business side. Emma is the day-to-day owner of the brain and the person who raises the issues, so she shapes how the account experiences it.
Watch: In June 2026 she reported missing billing data and slow dashboards. She also asked what happens above forty users, which is a possible user pack opening. The evidence does not show whether another admin exists.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Marlstone Legal | Business Systems Analyst | admin | emma.jagger@marlstone.example |
Activity
- 11 Sep 2026ticketHow to export data for a specific client
- 9 Jun 2026ticketInconsistent client matter data
- 4 Jun 2026ticketDashboard pages loading slowly
- 2 Jun 2026ticketMatter records missing recent billing data
- 27 May 2026ticketHow to filter dashboard by team
- 4 Mar 2026ticketChart date range selector not working
- 25 Nov 2025eventRevenue leaders roundtable
+11 - 3 Jun 2025callMarlstone Legal / BB-Demo – Training
- 19 May 2025callMarlstone Legal / BB-Demo – Onboarding
- 12 May 2025callMarlstone Legal / BB-Demo – Onboarding
- 28 Apr 2025callMarlstone Legal / BB-Demo – Onboarding
- 4 Apr 2025ticketHelp with initial setup and connector configuration
- 20 Jun 2024eventBB-Demo webinar
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