Who they are
Insight
Current to 11 Oct 26Kofi Mensah is an underwriting assistant on the marine team at Fenmoor Specialty Underwriting and a daily user of the brain. He is not an admin and holds no deals. His record shows two support tickets and four email threads, none with a reply from him.
Role: Kofi is a CRM user and platform user created on 1 Jul 2024, not an admin. BB-Demo staff describe him as using the brain most days with the marine team.
Influence: He is a hands-on user, not a buyer. The 29 Aug 2024 training call shows his morning submission and call missing until the next refresh, so freshness matters to his daily work. His tickets cover a permission error and a filtering question.
Watch: The evidence does not show any reply to the Customer Day, conference or roundtable invitations. Alice Brewer's thread notes that approaching him directly without his underwriter being told could land awkwardly.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Fenmoor Specialty Underwriting | Underwriting Assistant | user | kofi.mensah@fenmoor.example |
Activity
- 26 May 2026eventRevenue leaders roundtable
+12
- 22 May 2026email_threadInvitation: Revenue leaders roundtable, London
- 8 Oct 2025eventData leaders conference (BB-Demo stand)
+3
- 18 Sep 2025ticketHow do I filter submissions in the search?
- 14 Sep 2025email_threadInvitation: BB-Demo stand at the data leaders conference in Amsterdam
- 12 Jun 2025eventBB-Demo Customer Day
+16
- 23 May 2025email_threadInvitation: BB-Demo Customer Day in London
- 29 Aug 2024callFenmoor Specialty Underwriting / BB-Demo – Training
- 23 Aug 2024email_threadTraining session for the underwriting team
- 22 Jul 2024ticketCan't access submissions – missing permissions?