What the paper says
Document roll-up
As at Fri 9 Oct 2026BG-Demo holds one document for Haverlanden Assurantiën: a Growth tier security questionnaire, stored as final, dated 22 Feb 2025. No order form or other executed document is held, so contracted price, term and service levels cannot be confirmed.
Executed: no document for Haverlanden Assurantiën has a stored status of executed. Every executed term below is therefore null; contracted price, start, end, term and billing are not shown.
Open items: the only document is the security questionnaire created on 22 Feb 2025, stored as final. It is not a contract, names no signatory, and states no price or term.
Contradictions: with a single document there is no second document to compare against. The questionnaire lists SAML single sign-on and optional SCIM provisioning under a Growth tier answer, although SSO and SCIM are normally Enterprise features.
That SSO and SCIM statement is the term most likely to be relied on. The customer may read it as an entitlement that the contracted tier does not grant.
Commitments: no live obligations can be drawn from executed paper. The questionnaire describes 99.5% uptime, first response to critical issues in one business hour, and a nightly refresh completed by 07:00 local time on business days.
Those figures match the Growth tier service levels, but they are questionnaire answers, not contract terms.
Gaps: the roll-up covers the one document held, and that document has been read. The evidence does not show an order form, proposal or renewal date for Haverlanden Assurantiën.
The account lead should locate the executed order form to confirm the tier, price and whether SSO and SCIM are included.
Executed terms
As at Fri 9 Oct 2026- Service levels[]
Documents
Updated 9 Oct 26- presales
Folders and documents as a list
- Security (1)
- Growth tier security questionnaire answers issued · security questionnaire · 22 Feb 2025