Growth proposal: moving forward

Email thread

After a call on 26 Aug 2026, Jacqueline Sutcliffe asked for a demo and the proposal. Sophie Ling sent a Growth proposal at £62k covering subscription and implementation, co-termed to the renewal cycle. No customer reply after that.

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What was said

What this says

As at Fri 9 Oct 2026

After a call on 26 Aug 2026, Jacqueline Sutcliffe asked for a demo and the proposal. Sophie Ling sent a Growth proposal at £62k covering subscription and implementation, co-termed to the renewal cycle. No customer reply after that.

Ask: Jacqueline, speaking for herself and Charlotte Haigh, wanted a demo and the proposal to review the detail.

Customer view: Engaged but still evaluating. The £62k is a proposal price, an open item, not a contracted figure.

Next: The thread ends with Sophie waiting for review before scheduling the demo. No demo date and no customer response to the proposal appear.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typesales

Messages3

First message2026-08-26

Last message2026-08-28

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Messages

Sophie Ling 26 Aug 2026 17:29
to Charlotte Haigh, Jacqueline Sutcliffe
Hi Charlotte, Jacqueline, Thanks for the time on the call this afternoon. Hannah and I thought it went well. The brain could be powerful for how you handle customer queries and manage your contract data. Let's move this forward. If you'd like to see a demo, I can send a proposal over. Best, Sophie
Jacqueline Sutcliffe 27 Aug 2026 17:40
to Sophie Ling
Hi Sophie, Great. Charlotte and I would like to see a demo. Can you send the proposal through so we can review the detail? Thanks, Jacqueline
Sophie Ling 28 Aug 2026 09:52
to Charlotte Haigh, Jacqueline Sutcliffe
Perfect. I've attached the proposal at £62,000. This covers your Growth subscription and implementation, and we can co-term it to a date that works with your renewal cycle. Let me know once you've reviewed and we can schedule the demo. Best, Sophie

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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