What was said
What this says
As at Fri 9 Oct 2026Michelle Bancroft confirms Ashby Moor Housing wants to move forward with Starter. Lewis Kerr sent an order form at £28k covering subscription and implementation, targeting a close early in the new year. No reply yet.
Ask: Michelle asked when an order form could be sent, after Lewis quoted £28k all in for subscription and implementation.
Customer view: Positive and direct. The order form is an open item, not executed paper, and Michelle has not answered Lewis's question about her budget cycle.
Next: Lewis and Hannah Lowe need Michelle's confirmation that the timing fits her budget and a route to signature.
The thread
Updated 9 Oct 26Messages
- Lewis Kerr 29 Sep 2026 13:21Hi Michelle, Thanks for the time on the call last week. Hannah and I wanted to follow up and confirm you're ready to move forward with Starter for your tenant-insight team. To put a number on it: the deal is £28,000 all in, which includes subscription and implementation. Let me know if you'd like to discuss anything before we send the order form. Kind regards, Lewis
- Michelle Bancroft 2 Oct 2026 09:55Hi Lewis, Yes, we'd like to move forward. When could you get an order form across? Thanks, Michelle
- Lewis Kerr 5 Oct 2026 09:49Brilliant. I've attached the order form at £28,000. We're targeting a close early in the new year. Does that work for your budget cycle? If you have any questions, Hannah and I are happy to help. Kind regards, Lewis