Proposal review

Email thread

Lewis Kerr sent the formal Starter proposal at £25k for year one. Clodagh Fitzgerald said the CFO and controller reviewed it and they want to move ahead but need the data freshness commitment explained on a call with Owen Tallis.

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As at Fri 9 Oct 2026

Lewis Kerr sent the formal Starter proposal at £25k for year one. Clodagh Fitzgerald said the CFO and controller reviewed it and they want to move ahead but need the data freshness commitment explained on a call with Owen Tallis.

Ask: Clodagh asked for a call with Owen to talk through the service level, specifically data freshness.

Customer view: interested in moving ahead, with freshness as the open question before signing. Under Starter, service credits cover availability only, so the commitment needs a clear explanation.

Next: Lewis said Owen would reach out the next day to arrange the call.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages3

First message2025-08-04

Last message2025-08-05

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Messages

Lewis Kerr 4 Aug 2025 12:54
to Diarmuid Kenny, Clodagh Fitzgerald, Maeve Doherty
Hi all, Following our recent discussion with Clodagh, I'm pleased to send the formal proposal for Kilcolgan Payments. This sets out the Starter tier, implementation over four weeks, and the annual subscription. The total investment for year one is £24,525. Owen and I are happy to walk through any questions. Kind regards, Lewis
Clodagh Fitzgerald 5 Aug 2025 16:49
to Lewis Kerr
Lewis, Thanks for sending this through. Diarmuid and Maeve have reviewed the proposal. We're interested in moving ahead but need to understand the data freshness commitment a bit better. Can we schedule a call with Owen to talk through the service level? Best, Clodagh
Lewis Kerr 5 Aug 2025 19:35
to Diarmuid Kenny, Clodagh Fitzgerald, Maeve Doherty
All, Absolutely. Owen will reach out tomorrow to arrange a call. We can go into detail on the refresh schedule and the SLA terms that come with Starter. Looking forward to getting this signed. Kind regards, Lewis

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