What was said
What this says
As at Fri 9 Oct 2026Logistical scheduling of a review call. Deirdre agreed to Thursday morning and wants Cian on the call because the renewal is on the agenda and he will not sign without a chat. Cian's availability is unconfirmed.
Ask: Deirdre asked that Cian join, as the renewal is on the agenda and he will not sign anything without a chat.
Customer view: She is cooperative, and signals that Cian is the one who decides and is hard to pin down.
Next: Deirdre checks his diary and Elena then sends a written invitation and agenda.
The thread
Updated 9 Oct 26Typecs
Messages3
First message2026-07-29
Last message2026-07-29
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Messages
- Elena Novak 29 Jul 2026 11:23Dear Deirdre, I would like to arrange our next review call. To confirm, the agenda would be: - How the consultants are using the brain and what is working well. - The tickets from the last few weeks and where they stand. - The renewal in September, so that nothing comes as a surprise. Could you do Tuesday or Thursday next week, in the morning? Forty-five minutes should be enough. Kind regards, Elena
- Deirdre Barry 29 Jul 2026 14:13Hi Elena, Thursday morning works for me, grand. Quick one: since the renewal is on the agenda, I'd want Cian on the call, as he won't sign anything without a chat. Is that alright? He's hard to pin down, so I'll check his diary and come back to you. Thanks a million, Deirdre
- Elena Novak 29 Jul 2026 15:49Dear Deirdre, That is very sensible, and Cian is most welcome. Thursday morning it is, then. If he can only manage later in the day, please tell me and I will find another slot. Once I have his availability I will send a written invitation and the agenda, so everyone has it beforehand. Kind regards, Elena
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