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Check-in notes

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Clashmore Recruitment logo Clashmore Recruitment · cs

Elena sent written notes from the check-in call. Deirdre confirmed them and asked for the search guide to cover unpaid invoices, which consultants keep asking her about. Usage is growing on Starter within the 15 included users.

What was said

What this says

As at Fri 9 Oct 2026

Elena sent written notes from the check-in call. Deirdre confirmed them and asked for the search guide to cover unpaid invoices, which consultants keep asking her about. Usage is growing on Starter within the 15 included users.

Ask: Deirdre wants the guide to include how to find a client's unpaid invoices, to save consultants coming to her.

Customer view: She agreed the notes were correct and plans to talk to the quieter consultants about a walkthrough. Shane is a heavy user and may show others.

Next: Elena adds the unpaid invoices topic to the guide and sends it. Deirdre follows up with the consultants who have not logged in.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

The thread

Updated 9 Oct 26
Typecs
Messages2
First message2026-03-12
Last message2026-03-13

Messages

  1. Elena Novak
    Elena Novak 12 Mar 2026 09:38
    to Deirdre Barry
    Dear Deirdre, Thank you for your time on the check-in call. As agreed, here are the notes in writing. To confirm, what we covered: - Usage: more of your consultants are logging in than last quarter, and the picture of each client's roles, placements and invoices is being used before calls, which was the original aim. - Support: one ticket was raised recently and it is resolved. Nothing is open with us at the moment. - Seats: you are using the Starter licence well within the fifteen users included, so there is room for more consultants to join. Actions: - You will ask two or three of the consultants who have not yet logged in whether they would like a short walkthrough. - I will make sure that a short guide on searching by client is sent to you for sharing with the team. Please let me know if I have missed anything or if you would like to change any of the above. Kind regards, Elena
  2. Deirdre Barry
    Deirdre Barry 13 Mar 2026 17:23
    to Elena Novak
    Hi Elena, Thanks for the notes, that's grand. All correct as far as I can see. Quick one: can the guide include how to find a client's unpaid invoices? That's the thing the consultants keep asking me about, and grand, that'd save us hours of them coming to me. I'll have a word with the quieter ones next week about the walkthrough. Shane has been using it a lot, so I might ask him to show the others too. Thanks a million, Deirdre

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