Booking the onboarding catch-up

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Logistical thread: Laura asks for another onboarding session. Monica replies after a delay, agrees to next week and will draft a list of people to invite, though she may not have everyone.

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As at Fri 9 Oct 2026

Logistical thread: Laura asks for another onboarding session. Monica replies after a delay, agrees to next week and will draft a list of people to invite, though she may not have everyone.

Ask: Laura wants to review how people use search and chat and who still needs an invite, noting the licence covers 40 users.

Customer view: Monica was slow to reply and said it had been hectic. She agreed to a Wednesday afternoon slot and will list invitees.

Next: Monica sends the invitee list before the session; Laura sends the invite.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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Updated 9 Oct 26

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Messages2

First message2026-06-30

Last message2026-07-03

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Laura Penhaligon 30 Jun 2026 10:55
to Monica Starling
Hi Monica, I wanted to get another session in the diary. Last time we agreed that more of your team would start logging in, and I'd like to spend the time on how your people use the search and chat, and on who still needs an invite. Your licence covers 40 users, so there is plenty of room. Would later this week or the start of next week suit you? Let me know a time and I'll send the invite. Kind regards, Laura
Monica Starling 3 Jul 2026 10:29
to Laura Penhaligon
Hi Laura, Sorry for the slow reply, it's been a hectic few days and a short week with the holiday here. Next week works. Wednesday after lunch is probably best. I'll draft a list of the people who should be invited before then, though I may not have everyone. Best, Monica

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