Booking the demo on your own data
Email thread Thackwray Logistics · sales
Sales thread, 16 to 17 Jan 2025. Lewis Kerr asks to book the demo; Kelly Swainston agrees, names Josh Pearce to attend and asks for a health and beauty brand with decent returns volume, returns first.
What was said
What this says
Current to 14 Oct 26Sales thread, 16 to 17 Jan 2025. Lewis Kerr asks to book the demo; Kelly Swainston agrees, names Josh Pearce to attend and asks for a health and beauty brand with decent returns volume, returns first.
Ask: Lewis wanted a day for the demo, a systems person from Thackwray and an example brand.
Customer view: Kelly is willing and specific. She wants to see returns first, then orders, as the brand would have seen them.
Next: Kelly will take any day late the following week. Lewis owes the invite once a day is confirmed.
The thread
Updated 9 Oct 26Typesales
Messages2
First message2025-01-16
Last message2025-01-17
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Messages
Lewis Kerr 16 Jan 2025 16:33Hi Kelly, Following the discovery call, I'd like to book the demo. The aim is to show it on your own data, so you can see a brand's orders and returns tickets side by side, which is what you said you wanted for the service reviews. Hannah Lowe, our solutions engineer, will run it. To make it worthwhile, it would help to have someone from your side who knows the systems the data sits in. Could you let me know who, and which brand you'd like us to use as the example? I'll send the invite over today once you confirm a day. Kind regards, Lewis
Kelly Swainston 17 Jan 2025 17:04Hi Lewis, Good, let's do it. Josh Pearce in our systems team is the person to bring along, he knows where everything sits and what's awkward about it. For the brand, pick one of the health and beauty ones with a decent returns volume. Returns first, then orders. I'd rather see what the brand would have seen. Any day late next week is fine for me. Thanks, Kelly
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