Renewal conversation ahead of August

Email thread

Marcus Bell sends Valerie Okon the renewal notice for the Growth subscription, running to 22 Aug 2025. She will take a call, wants terms in writing first, needs board approval and asks for Priya Raman to join.

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What was said

What this says

As at Fri 9 Oct 2026

Marcus Bell sends Valerie Okon the renewal notice for the Growth subscription, running to 22 Aug 2025. She will take a call, wants terms in writing first, needs board approval and asks for Priya Raman to join.

Ask: Valerie wants the renewal terms in writing before a call on Thursday afternoon or Friday morning. She asks that Priya Raman be invited.

Customer view: She is cooperative but signals that nothing new can be agreed without the board.

Next: Marcus sends terms in writing and invites Priya to the call.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages2

First message2025-05-23

Last message2025-05-27

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Messages

Marcus Bell 23 May 2025 10:07
to Valerie Okon
Hi Valerie, This is the renewal notice for Ashwell Mercer's Growth subscription, which currently runs to 22 Aug 2025. It covers 40 licensed users at an annual value of £39,600. I'd like to book a call to talk through the renewal before then. Here's what I'd suggest we cover: - How the brain has been used over the past year - What you want from it for the next term - The renewal paperwork and timing, so nothing is rushed If there are commercial questions, I'll bring in Priya Raman, who looks after the account on our side and owns the terms. Shall we book 30 minutes? Let me know a couple of times that suit and I'll send an invitation. Thanks, Marcus
Valerie Okon 27 May 2025 14:06
to Marcus Bell
Marcus, Thank you for the notice. I can speak on Thursday afternoon or Friday morning this week. Please send the renewal terms in writing beforehand so I have them in front of me. I should be clear that I cannot agree anything new without the board. I will take whatever you send to them in the normal way. Please invite Priya Raman to the call. Valerie Okon

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