B-Glass
Ashwell Mercer Interiors logo

Following up on today's discovery call

Email thread

Ashwell Mercer Interiors logo Ashwell Mercer Interiors · sales

After the discovery call, Valerie Okon asks what the £52k working figure includes and when invoices are raised. She will not give a decision date because the board decides.

What was said

What this says

As at Fri 9 Oct 2026

After the discovery call, Valerie Okon asks what the £52k working figure includes and when invoices are raised. She will not give a decision date because the board decides.

Ask: Valerie wants to know what the £52k covers and when invoices would be raised, before it goes near the board.

Customer view: Priya Raman says it is the total value of the Growth deal, not an annual price, and nothing is fixed. Valerie says a decision date is for the board and she will not guess.

Next: Priya sends a draft order form after the demo, which is an open item, not executed paper.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

The thread

Updated 9 Oct 26
Typesales
Messages4
First message2024-05-13
Last message2024-05-15

Messages

  1. Priya Raman
    Priya Raman 13 May 2024 17:35
    to Craig Ashwell, Valerie Okon
    Hi Craig, hi Valerie, Thanks for your time today. Good to meet you properly, Valerie, and to hear how you each see the business. A quick recap of where we landed: - The pain is seeing each client in one place: projects, variations, calls and invoices, so commercial and credit control are looking at the same picture. - Growth looked like the right fit, since several teams would use it. - The next step is a demo on your own data, so you're not judging it on a generic example. On the commercial side, the working figure for the Growth deal is £51,600. That is the total value of the deal, not an annual price, and the order form would show implementation and subscription separately. Nothing is fixed at this stage. If we can get this over the line by 9 Aug 2024, that gives your teams a clean start. Happy to make the next step easy: tell me who needs to be at the demo and I'll set it up. Best, Priya
  2. Valerie Okon
    Valerie Okon 13 May 2024 17:47
    to Priya Raman
    Priya, Thank you for the recap. Two questions. What exactly is included in the £51,600? And when would invoices be raised? I will need both before this goes anywhere near the board. Valerie Okon
  3. Priya Raman
    Priya Raman 13 May 2024 18:18
    to Craig Ashwell, Valerie Okon
    Hi Valerie, Fair questions, and thanks for coming back so quickly. The £51,600 is the total value of the Growth deal: the one-off implementation and the subscription together. Subscription is billed annually in advance, with quarterly available on request, and payment terms are thirty days. I'll set out the split line by line in a draft order form so you can see exactly what is charged and when, rather than leaving it to my email. I'll get that over once the demo has taken place, so it reflects anything you ask for. Best, Priya
  4. Valerie Okon
    Valerie Okon 15 May 2024 15:37
    to Priya Raman
    Priya, That is clear, thank you. Please send the draft order form after the demo. I cannot give you a decision date. It is for the board, and I will not guess at when they will meet on it. If it goes ahead, we will pay on the agreed terms. Craig will confirm who from my side attends the demo. Valerie Okon

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Glass · read-only