Finding time for a check-in

Email thread

Scheduling thread: Amara Obi asks Simon Achterberg for a check-in on usage and the platform programme. Simon agrees to a Wednesday afternoon slot, asks for Kofi to attend and for the architecture diagram beforehand.

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What was said

What this says

As at Fri 9 Oct 2026

Scheduling thread: Amara Obi asks Simon Achterberg for a check-in on usage and the platform programme. Simon agrees to a Wednesday afternoon slot, asks for Kofi to attend and for the architecture diagram beforehand.

Ask: Amara wants to show climbing usage across the corporate account managers and discuss how the brain fits the platform programme ahead of the renewal. Simon agreed and asked for the architecture diagram in advance.

Customer view: Simon wants Kofi on the call because he will support whatever is decided. The thread is logistical and holds no commitment on the renewal.

Next: Amara sends the invite with the diagram and usage charts, and aims to fix the next QBR date at the same time.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages3

First message2026-06-10

Last message2026-06-11

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Messages

Amara Obi 10 Jun 2026 17:40
to Simon Achterberg
Hi Simon, I'd like to get a check-in in the diary with you. Here's what the numbers say: usage across the corporate account managers has been climbing, and I'd like to show you that properly rather than just describe it. It would also be a good moment to talk about how you want the brain to fit in with the platform programme, ahead of the renewal on 1 Dec 2026. Would next week suit, for about half an hour? Who else should have access to the call? I'm happy to include Kofi, or anyone from the programme team. Best, Amara
Simon Achterberg 11 Jun 2026 13:54
to Amara Obi
Amara, Next week works. Tuesday or Wednesday afternoon is best for me. Please do include Kofi, as he will be the one who has to support whatever we decide. If you can, send over the architecture diagram of how the brain connects to our systems beforehand. It will save us time on the call. Simon
Amara Obi 11 Jun 2026 14:16
to Simon Achterberg
Hi Simon, Wednesday afternoon is great. I'll send an invite for it today and include Kofi. I'll attach the architecture diagram and the usage charts to the invite so you have them in advance. Let's get the next QBR in the diary at the same time, so we're not chasing dates again. Best, Amara

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

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Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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