Finding a time for our check-in

Email thread

Amara Obi reported usage up sharply with about six people active a day against 40 licensed users. Gemma Thorne welcomed it, wants the service desk on properly, and agreed Thursday at 10:30.

made from

What was said

What this says

Current to 13 Oct 26

Amara Obi reported usage up sharply with about six people active a day against 40 licensed users. Gemma Thorne welcomed it, wants the service desk on properly, and agreed Thursday at 10:30.

Ask: Amara asked who else should have access, naming corporate account managers and the service desk.

Customer view: Gemma said the account managers now open the brain before client reviews, which is what she hoped for. She asked for a view of what the service desk would see.

Next: Amara will bring a usage chart and ideas for starting the service desk.

AI · claude-sonnet-5-5 · 13 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typecs

Messages3

First message2026-02-24

Last message2026-02-24

Emailmade from

Messages

Amara Obi 24 Feb 2026 15:13
to Gemma Thorne
Hi Gemma, I'd like to get our next check-in in the diary. Here's what the numbers say so far: usage across Carnmoor is up sharply on last quarter, with about six people active on a typical day. You have 40 licensed users, so there is plenty of headroom. So my question for the call is: who else should have access? I'd like to hear which of the corporate account managers and the service desk team you want to bring in next, and what good looks like for you this quarter. Would Thursday morning or Friday afternoon suit you? Half an hour should be plenty. Best, Amara
Gemma Thorne 24 Feb 2026 16:51
to Amara Obi
Hi Amara, Thanks for this, good to see the numbers moving. The account managers have started opening the brain before their client reviews, which is what I was hoping for. Thursday morning works for me. Anything after 10:00 is fine, as I have a review to prepare earlier on. I would like to talk about getting the service desk on properly, so it would help to have a view of what they would see. Thanks, Gemma
Amara Obi 24 Feb 2026 17:09
to Gemma Thorne
Great, let's say Thursday at 10:30. I'll send an invite tonight. I'll bring a short usage chart and a couple of ideas for how the service desk could get started, so you have something concrete to react to. Best, Amara

Emailmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	225
People at customers	862
BB-Demo staff	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

Help