What was said
What this says
Current to 11 Oct 26Tom Ashdown sent the Growth plan proposal with implementation on 5 Aug 2024. Commercial Director Peter Mayes asked what the implementation covers and how long it takes; Tom answered four weeks.
Ask: Peter asked what is included in the implementation and the timeline, within about an hour of receiving the proposal.
Customer view: engaged and practical, with no price or rival comment in the thread.
Risk: Tom quoted four weeks, while the standard Growth implementation runs eight weeks, so the timeline needs checking before it is relied on.
The thread
Updated 9 Oct 26Typesales
Messages3
First message2024-08-05
Last message2024-08-05
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Messages
- Tom Ashdown 5 Aug 2024 09:06Gillian and Peter, As promised, here's the proposal for the Growth plan with implementation. This covers your setup and the first year of the subscription. Looking forward to talking through it this afternoon and answering any questions. Cheers, Tom
- Peter Mayes 5 Aug 2024 10:19Hi Tom, Thanks for sending that over. I've had a quick look. What's included in the implementation, and what's the timeline? Thanks, Peter
- Tom Ashdown 5 Aug 2024 10:32Peter, The implementation is four weeks, we'll work with Gillian's team to set up the connectors and get your data flowing. We'll run a few training sessions so everyone's ready to start using it straight away. We can talk through more detail this afternoon, but happy to answer anything now. Cheers, Tom
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